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Garden State Tile Savannah, GA Design Center
I am in retail, and so MANY times customers always COMPLAIN, and never commend outstanding customer service. I wanted you to know how amazing, accommodating, patient, and gracious your entire was. WOW!
You are so fortunate to have such a great staff. It is not often in retail, team members will go the extra mile. After all, it is all just part of the job to them. It is not mandatory that these ladies make clients feel special. That is what I call the “Icing on the Cake!”
If you are the awesome gentleman that gave me coffee one morning, I can understand why your staff is so INCREDIBLE. Kudos to you! Thank you all for making an overwhelming experience so enjoyable!! Have a great week!!
Garden State Tile Philadelphia, PA, Design Center
I’m the owner of a row home in Center City, (PA), and I’m working with an architect on an extensive renovation. I recently visited the Garden State Tile showroom at 24th and Walnut in Philadelphia to get ideas for tile, primarily for the bathrooms. My first visit was solo.
I loved the showroom–seeing so many vignettes with tile installed made for easy comparisons. I was ably and courteously assisted by two Design Consultants. I left with some great ideas I returned with my architect and we spent almost three hours with one of your Design Consultants and she was wonderful! Not only was she friendly and professional, her product knowledge and design ideas were extremely valuable. She made the whole experience such a pleasure that I had to write and let you know. Great employees and great service are an increasing rarity in today’s world, so I wanted to be sure you knew what a gem you have. I look forward to doing business with Garden State Tile as my renovation project progresses.
A business is only as good as the people it employs and Garden State Tile hit it out of the park.
Our two projects were small but you would never know it from the level of service provided by Garden State Tile’s design staff. From the very beginning, their designer never let us feel that we were imposing on her time and her patience as well as her taste are incredible. Of no less importance the designer was always price sensitive and staying within our budget was easy. Kudos to Garden State for having the good sense to hire such quality designers and kudos to Garden State for operating a first rate business..
I just wanted you to know what a pleasure it was to work with you.
You made sure that all of our needs were met, were extremely helpful, very knowledgeable about products and went above and beyond.
Garden State Tile Dayton, NJ, Design Center
First and foremost you were an absolute pleasure to work with. Please feel free to pass this email along to your management.
Our experience with Garden State Tile was amazing. Your Design Consultant went out of her way to order samples and work with us. The communication was always open and we patiently waited for our samples. Unfortunately the tile we wanted was low in supply and not available, but your Design Consultant found another manufacturer, and described exactly what we wanted and sent a picture of an alternative option. It just so happened that we actually liked this option far better and could not be happier with the outcome of the whole project.
You should feel confident that your staff is representing you well and going out of their way to keep your customers happy.